Privacy Policy
Last Updated: 28 April 2025
1. Introduction
Welcome to Window Innovation. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us using the information provided in the "Contact Us" section.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Service (such as submitting a form to get quotes) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make and the products and features you use. The personal information we collect may include the following:
- Contact data (such as name, email address, phone number, zip code).
- Information about your home relevant to window replacement (such as window age, home ownership status - *only collect what's necessary for the quote service*).
- Automatically collected information (such as IP address, browser type, device information, usage data through cookies and similar technologies - *Be specific if using analytics like Simple Analytics*).
3. How We Use Your Information
We use personal information collected via our Service for a variety of business purposes described below:
- To facilitate the quote comparison process by sharing necessary details with participating contractors.
- To respond to user inquiries and offer support.
- To send administrative information, such as changes to our terms, conditions, and policies.
- To improve our website and services, including analytics and usage monitoring (*mention Simple Analytics if applicable*).
- For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services (like connecting you with contractors), to protect your rights, or to fulfill business obligations.
Specifically, we may need to process your data or share your personal information in the following situations:
- Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. The primary example for this Service is sharing your relevant information with window replacement contractors to provide you with quotes.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy [Optional: Link to a separate Cookie Policy if you have one, otherwise detail here].
We use Simple Analytics for website analytics. Simple Analytics is a privacy-focused analytics tool that does not use cookies and does not collect personal data that can identify individuals. You can learn more about Simple Analytics here.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
7. Security of Your Information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws (e.g., GDPR, CCPA). These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.
9. Policy Updates
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this notice, you may contact us.